Strangers, guests, or clients?: visitor experiences in museums
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Institutional Studies Office, Smithsonian Institution
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Doering, Zahava D. and Smithsonian Institution. Institutional Studies Office. 1999. <em><a href="https://repository.si.edu/handle/10088/17219">Strangers, guests, or clients?: visitor experiences in museums</a></em>. Washington, D.C.: Institutional Studies Office, Smithsonian Institution.