Heeding the Call: User Feedback Management and the Digital Library

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Costantino, Grace, Crowley, Bianca, Morin, Rebecca, and Thomas, Erin Jean. 2011. "<a href="https://repository.si.edu/handle/10088/17137">Heeding the Call: User Feedback Management and the Digital Library</a>." from <em>66th IFLA Council and General Conference, San Juan, Puerto Rico, 2011</em>. 66, 1–15. IFLA.

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